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Meet The Team

Over 10 years experience in the holiday let industry

York Boutique Lets specialises in boutique accommodation within York city centre or within a 15-minute drive into the centre. We take care of all aspects of managing the property while keeping the highest standards.

We pride ourselves on high-quality service — not just with our property standards but with our entire service from start to finish — and on always offering the highest customer service standards.

Our small friendly team of 7 staff have in-depth knowledge of York and the surrounding area and are able to advise guests to make the entire experience enjoyable, and to help property owners get the most out of their property investment.

Our purpose is to make sure that our guests get the very most out of their stay and have a memorable and enjoyable time so they want to return time and again and recommend us to friends and family.

Compared to other booking agents, we are a small company which means any issues or complaints regarding your booking will always be dealt with promptly — there is always someone at the end of a phone, and you will be talking to a member of the team.

Laura Russell, Director
Laura RussellDirector
Claire Smillie, Holiday Let Coordinator
Claire SmillieHoliday Let Coordinator
Dean Russell, Director
Dean RussellDirector
Lydia Bell, Office Manager
Lydia BellOffice Manager
Melissa Lacey-Hull, Holiday Let Coordinator / Weekend Guest Relations
Melissa Lacey-HullHoliday Let Coordinator / Weekend Guest Relations
Amy Johnson, Holiday Let Coordinator / Weekend Guest Relations
Amy JohnsonHoliday Let Coordinator / Weekend Guest Relations
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