Legal
Privacy Policy
How we collect, use, and protect your personal information.
Draft — subject to legal review before go-live.
York Boutique Lets ("we", "us") operates yorkboutiquelets.co.uk. This policy explains what personal data we collect when you browse our website, search for availability, make a booking, or contact us.
Data we collect
- Contact details you provide (name, email, phone) when booking or using our contact form.
- Booking details (dates, guests, selected property) when you request a quote or complete a booking.
- Technical data such as IP address and browser type for security and analytics.
How we use your data
We use your information to process enquiries and bookings, communicate about your stay, improve our website, and meet legal obligations. Booking and guest data is shared with our property management platform (Zeevou) to fulfil your reservation.
Payment providers
When you pay with Klarna, Klarna processes payment data according to their privacy policy. We do not store card numbers on our servers. We receive payment status and references needed to confirm your booking.
Your rights
Under UK GDPR you may request access, correction, or deletion of your personal data. Contact us at bookings@yorkboutiquelets.co.uk.
Last updated: March 2026